CFM Corporation (“CFM”) is committed to keeping all information about you confidential. Our ongoing commitment to respect and protect the privacy and confidentiality of your personal information is addressed here in our Privacy Code. We want you to know why we ask for your personal information, how we use your personal information in establishing and maintaining your relationship with us, how we keep your personal information confidential, and how you can inquire about the personal information we hold about you.

Our Employees Responsibilities

Each and every one of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. We keep our employees informed about our policies and procedures for protecting personal information and reinforce the importance of complying with them.

What Is Personal Information

The term "personal information" refers to information that specifically identifies you as an individual and is provided to or collected by us. It includes information that you provide or that we collect from other sources with your permission

Why We Ask For Your Personal Information

We ask you for your personal information to determine the suitability of our products for you and to manage products that you have requested.

We will make sure that you are aware of the purposes for collecting your personal information before we collect such information. Self-evident purposes should be clear, but if you have any questions, just ask us. If a new purpose for using your personal information develops, we will ask for your consent first.

Obtaining Your Personal Information

We obtain personal information about you primarily from you. We may also obtain information from other sources with your consent. We only collect the information we need and only use it for the purposes explained to you.

Accessing Your Personal Information

If you want to review or verify your personal information, you can ask at any time. At that time, we will need specific information from you to enable us to search for, and provide you with, the personal information we hold about you. We may charge you a nominal fee to do this, however we will advise you of the fee in advance. You may challenge the reasonableness of the cost. There are a few instances where we will not be able to provide some of the personal information we hold about you. These include, but are not limited to: if it contains references to other persons, if it is subject to solicitor-client or litigation privilege, if it contains our own proprietary information that is confidential to us, if it has already been destroyed due to legal requirements, or if it cannot be disclosed for legal reasons.

If we are unable to provide you with access to your personal information, we will always explain the reason why.

Keeping Your Personal Information Accurate

We are committed to maintaining the accuracy of your personal information for as long as it is being used for the purposes set out herein, and provided that you keep us up-to-date. Prompt notification of any changes, such as your address or telephone number, will help us provide you with the best possible service. Should you discover, upon review of your personal information, that amendments are required, please advise us. We will make our best efforts to advise others of any important amendments to your personal information that we may have released to them.

Releasing Your Personal Information

We have a strict policy of not releasing personal information about you subject to the important exceptions discussed below. The most common reason for release of your personal information is that you have given your consent. Reasons for releasing personal information may include our having a legal obligation, such as a court order, or our need to protect our assets, or the public's interest. If we release information for any of these reasons, we keep a record of what, when, why and to whom such information was released. Under no circumstances do we sell or give personal information to others for their use.

Safeguarding and Keeping Your Personal Information Confidential

Your personal information is secure with CFM regardless of the format in which it is held. We have comprehensive security controls to protect against unauthorized use, alteration, duplication, destruction, disclosure, loss or theft of, or unauthorized access to your personal information.

Retention of Your Personal Information

We only keep your personal information for as long as we need it to meet the purposes set out herein.

Direct Marketing

Occasionally, we will communicate with you by mail, telephone or electronic means to offer you products and services that may be of interest to you.

Sharing Your Personal Information

To ensure that you benefit from our full range of products and services, we will, with your permission, share your personal information to the extent permitted by law, amongst CFM’s network of authorized dealers for the purpose of offering to you or informing you of products that are suitable to you needs.

Your Choices

You can choose not to provide us with some or all of your personal information. You can also withdraw your consent to our use of your personal information, as long as: you give us at least sixty (60) days written notice and there are no legal requirements for the use of your personal information.

If you would prefer not to receive information from us or have your personal information shared within our authorized dealers, you can have your name deleted from our shared information lists.

In Summary

We take our responsibility to respect and protect the confidentiality of your personal information very seriously. For more information about our commitment to protect the privacy and confidentiality of your personal information, please just ask.